“You don’t have to be a lawyer to succeed in legal ops, but you have to be able to understand lawyers and understand the process.”
“Getting the data has to be your first goal – then you can start working on the processes and optimizing them.”
“If you’re not ready to take risks, you’re not ready to make an impact.”
“We shouldn’t take things for granted – there is still much explaining to do in terms of how to leverage an ALSP and how both sides can benefit from a productive collaboration.”
Digitalisation et externalisation : Quelle combinaison gagnante pour une direction juridique performante ?
By analyzing the demographic changes of law firms for the previous 10 years provided in the 2021 NALP Report on Diversity, Danielle Okay shares fairly shocking projections.
“I see service providers as an extension of the legal department. To get the most out of it, you need a clear understanding of your workloads and a robust triage system in place.”
Concepts and acronyms used in legal ops can sometimes be confusing for those entering the field. Here’s a brief explanation of what an ALSP is and why you would use one.
“I believe that there are many opportunities for legal teams to ‘de-lawyer’ work in order to avoid doing ‘fake work’. In this way, they can free up time for complex, strategic and mission-critical work.”
Over the last eighteen months the number of legal ops roles being advertised and appointed has trebled. However, these legal operations job roles vary significantly and what one person means by legal operations can be very different to what another means.
